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2.5 Based on 5 reviews
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    • Ordering from vogue they were helpful 1
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    • Returning items to vogue it was a mess 1
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I returned an item because I did not like color and fullness. VogueWigs said I damaged the box and brushed out the wig, but completely untrue! I had to take a 30% loss due to their false accusations, not to mention the personal cost of shipping. Add comment

A total ripoff! "Buy one get one half off" means pay for 2 and only get 1 (for astronomical shipping fees). Customer service is non existent, seeing as I cancelled my order (in writing) 3 days before they shipped the 1 item in Stock - and billed me for both. No credit for the item that should have been half price not any adjustment for shipping so I paid $12 to ship one rather than 2. Worse is billing me for the non shipped and not available item!!! Never mind the order was CANCELLED Read more

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I ordered several wigs from Vogue in late November/2015. Wigs were returned within 10 days of my receiving them. I am too ashamed to even tell the amount I paid for these items but I can tell you I received less than 1/2 back. I have been told one of the wigs was not even in the shipment. Since they were all sent back in the same box, I have no idea how they can tell me that but it is my word against theirs. They also credited me back 30% less for each wig, although they had never been worn and were packaged exactly like they came to me. This... Read more

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Ordered two items, one arrived many weeks later, after I asked why only half the order arrived they told me the other item had been sent separately and now it has been almost 6 weeks and still nothing. Typical arrogant Americans. Add comment

I chose to buy from Vogue wigs because their 15% restocking fee is the lowest cost (there really shouldn't be ANY fee -- either they can resell if or they can't, and if they can't then there should be no refund offers. But that's another story). The wig came in the morning, I tried it on, and then sent it back that same afternoon. They are saying there is "smoke or perfume" on the wig, and now the restocking fee is 30%. I have a child with severe asthma and, as such, we do not have pets, smoking, scents or even chemical cleaners in our home.... Read more

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REVLON WIG -COLOR OK BUT DID NOT REPRESENT CUT IN PICTURE-UNEVEN SIDES AND BANGS TOO SHORT. SENT BACK A WEEK AGO AND STILL NO WORD.TRACKING SAYS ARRIVED. THEY SAID THEY WILL DETERMINE IF WIG OK. IF THEY THINK OK, 15% RESTOCKING FEE IN ADDTION TO SEND AND RETURN POSTAGE. SCAM. WOULD NEVER BUY FROM VOGUE AGAIN AND WILL TELL ALL FRIENDS! BAD COMPANY, DISHONEST AND SCAMMING PUBLIC.TOLD YOU OF MY COMPLAINT AND YOU KEEP REJECTING MY REVIEW. IS THE REVIEW PROCESS ALSO A SCAM. IS THIS ENOUGH WORDS TO GET THROUGH? Read more

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I was sent a wig that was not in the color I ordered. When I checked the website they are still selling the wig knowing the color is not available. That is false advertisement!!!! The you state the refund policy is 100% store credit or 15% restocking fee. How about not selling an item that is unavailable!!!!! I will not stop pursuing my refund if it means contacting every business organization in the U.S. I got enough money to suck up the cost. The fact remains you have false advertisement. Read more

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I SPENT 110 .00 AND ORDERED A HAIRPIECE FROM VOGUE WIGS. I GOT N0 CONFIRMATION NO, AND TRIED TO CONTACT. "IN VOGUE INC" TOOK MY MONEY, THEY EVEN PUT YOUR WEBSITE AS THEIRS. THERE IS FRAUD GOING ON SOMEWHERE AND YOU NEED TO FIND MY MONEY. I AM FURIOUS AND HAVE NO IDEA NOW WHO TOOK MY MONEY ( IN VOGUE INCORPORATED OF SANTA ANNA IS WHAT MY BANK SHOWS) I AM TOTALLY CONFUSED BUT YOU HAVE A MAJOR PROBLEM AS THIS SANTA ANNA COMPANY IS USING YOUR WEBSITE AS THEIRS.I NEED YOU TO CORRECT THIS AS IT DOESNT EVEN MAKE SENSE AS TO HOW THESE COULD BE... Read more

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charging shipping fee was charged to my account when the shipping charges are supposed to be free------i paid by credit card---so that i will now have to pay at delivery------total of 7.95 shipping charge---your advert said free shipping over $50. i hope you remedy this as i do not want to pay this charge when it is not necessary---if this isnt at least 100 words---i dont care--ive said enough about this problem--okay--i only have 78 words---and you want 100---fine---vogue wigs-vogue wigs--vogue wigs ----vogue wigs--vogue wigs-- vogues... Read more

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Received a Vogue email ad advertising wigs. There was a coupon code you could use when ordering which would give you 30% off the wig. I ordered a Monofilament Lace front wig which are expensive. When the wig arrived it was too dark of a color for me. I called customer service to make an EXCHANGE and the representative said the wig could NOT be exchanged because I had purchased it on Sale - by using the coupon code THEY sent me! I have had many problems in the past from ordering from Vogue - why did I think this time would be different?!!? I... Read more

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